Special Orders are for everything else that you don't find on our web site. If you have health concerns, drug allergies, food allergies or other medical conditions not found on our cards or if you want multiple languages on a card or if you need a language other than the ones we currently offer, please submit a special order. We have translated cards into a many, many languages - from Vietnamese to Czech to Japanese. We will even do special cards with your personal emergency contact information, name, address, medical references and a picture of you if you want! ..... just ask.
To start a Special Order, fill out the form below including any special instructions or comments and then click the green "submit" button. We will get back to you within 24 hours - maybe a little longer on a weekend or a holiday. Typically, special orders cost between $40.00 - $75.00 USD and take 3 to 5 days to complete (not including delivery time).
Just to let you know that the cards I ordered in March were amazing. I had my son's food allergies to milk, eggs and nuts translated into Thai by you. We used them everywhere we went and couldn't have survived without them. The staff in the resort in Phuket took the cards to the kitchen and managed to provide safe meals for my son. We did have an incident at breakfast and we think the Special K cereal may have been cross contaminated with nuts. My son had a severe anaphylactic allergy reaction so we used your Emergency card to get us to the hospital. The hotel staff got us a taxi immediately, the taxi driver read the Emergency card and got us to the hospital very quickly. The doctors read the food allergy cards and understood what was going on. They treated him instantly. In summary your food allergy cards and emergency cards were a life-saver for us. Thank you very much. It is a great service you provide.
- Jenny in Australia
You have made my day! Your food allergy cards in Russian arrived in this morning's mail. Yes, in England we get mail on a Saturday and I couldn't be happier about the envelope from your organisation that dropped through my door this morning. The cards are perfect: clear, concise, informative and easy to read. I've had cards in other languages from other places which aren't nearly as good and don't give the kind of no-nonsense information with translations underneath so the person with the card knows exactly what message they are giving.
- Alison, Kent, England
I have just returned from trip to Vietnam and would like to express my upmost gratitude. When showing your food allergy cards at restaurants, the waitstaff spent a lot of time studying the cards. Often they would consult the chef but surprised me was the limited food I could eat. I realized how much fish and shellfish are in dishes that you would least expect - especially in Asian cuisine. If I did not have the food allergy cards with me, I am not sure what would have honestly happened so I am really thankful.
- Alex in Melbourne
Not sure if you remember me, but I had ordered Japanese food allergy cards while still in Ohio. We have been in Japan since early Feb. and you had asked if I would let you know how the cards are working…..I have to tell you that they have been a SERIOUS benefit to us here!!! I carry them everywhere and am able to not only use them in restaurants, but also when shopping at an off-base grocery. Even on-base, there are many Japanese who work the restaurants and their English is not very good at times. The quality of the food allergy cards is excellent and we are so thankful to have them. Thanks for putting out such an awesome product!!!
- Lucie in Japan
I want to send you some feedback and thanks! We had a business/vacation trip to Germany in April, with our 2 year old who has peanut allergies. While we attempted to speak German when possible (we really don't know it), the food allergy cards were very handy. When the waiters didn't understand our German, we gave them the chef card and they easily helped us determine any peanut issues. Your cards allowed me to relax and feel confident that my child was eating safe foods in a country where I didn't know the language. Thanks so much!!
- Tracie in North Carolina
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